unscroller.com/support/

We’re here to help

Questions about billing, account access, social safety, or content guards? Email support@unscroller.com, call (305) 980-1328, or use the in-app flow under Settings → Account Management.

Support email

Product, billing, and account help

support@unscroller.com

Support phone

Call for urgent account or billing issues

(305) 980-1328

Mailing address

Business mailing address

OutFulfilled Growth Partner LLC
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801

Common questions

How do I restore my purchase?

Open Unscroller → Settings → Account Management → “Restore Purchases.” To change or cancel billing, use the subscription page in the same storefront you bought from. If restore still fails, email support@unscroller.com and include your receipt.

How do I request data deletion?

In the app, go to Settings → Account Management → “Delete Account.” If you cannot sign in, use unscroller.com/support/delete-account/ or email support@unscroller.com from the address linked to your account. If you subscribed through Apple or Google, cancel renewal separately in that storefront.

How do I report or block someone?

Inside community, direct-message threads, collaboration screens, and build updates, use the in-app actions to report content or block a user. If something is urgent or you cannot access the app, email support@unscroller.com. You can review the standards we enforce at unscroller.com/community-guidelines/.

Focus controls aren’t applying—now what?

Open Settings → Content Guards and make sure guards are enabled. Then refresh the provider page or relaunch the app. If rules still look stale, go to Settings → Policy → “Refresh Policy.” If a provider login flow needs a regular browser view, temporarily disable Content Guards for sign-in and turn them back on afterwards.

Is Unscroller a VPN or system-wide browser filter?

No. Unscroller does not use a VPN. Unscroller is currently available on iOS, where it can apply on-device restrictions through Apple Screen Time / Family Controls after you grant permission. Feed filtering and supported web experiences run through Unscroller’s own flows and on-device policy controls.

Useful links