Privacy Policy

1. Who we are

OutFulfilled Growth Partner LLC d/b/a Unscroller (“Unscroller,” “we,” “our,” or “us”) provides digital wellness, focus, creator-productivity, community, and subscription services. This Privacy Policy explains how we collect, use, disclose, retain, and delete personal information when you use the Unscroller mobile app, desktop app, websites, APIs, browser experiences, community surfaces, AI features, and related support services (together, the “Services”).

2. Data we collect

The categories below describe the standard Unscroller experience for people who are at least 16. The limited information used for Family Child Mode is described separately in Section 9.

3. How we use data

• Create and secure your account, including Sign in with Apple, Google sign-in, and email-based account access.
• Deliver app features such as focus sessions, schedules, content guards, progress tracking, recovery plans, community surfaces, creator collaboration tools, subscriptions, and support workflows.
• Launch supported social platform browser flows at the user-selected surface, apply local feed and distraction filters, refresh signed policy rules, and diagnose provider compatibility issues.
• Operate community, messaging, reporting, blocking, fraud detection, abuse review, and moderation systems to keep the Services safe and compliant.
• Enforce our Terms, reduce platform-abuse risk, respond to provider or rights-holder concerns, and prevent unauthorized scraping, automation, credential collection, spam, or other misuse.
• Send push notifications and respect the reminder, quiet-hour, and notification preferences you set.
• Measure onboarding, product usage, diagnostics, and feature reliability so we can improve the Services.
• Process optional AI prompts and conversations to generate the response or narration you requested.
• Handle support requests, feedback, refunds, chargebacks, legal claims, fraud prevention, abuse review, and compliance with law.
• Create aggregated or deidentified analytics that no longer reasonably identify you, which we may use for product improvement, safety analysis, and business operations.

4. How we share data

Unscroller is an independent service and is not affiliated with or endorsed by social platforms or content providers. We do not sell personal information. We share the minimum necessary data with:

• Social media platforms you choose to open: when you intentionally visit a provider through a supported browser flow, your device sends normal web requests, login information, cookies, and interactions directly to that provider under its own terms and privacy policy. We do not sell your Unscroller account data to those providers.
• Apple: for Sign in with Apple, in-app purchases, subscription management, push infrastructure, and account-deletion token revocation where applicable.
• Google and Stripe: for sign-in, payment processing, subscription validation, billing operations, and customer support where those services are used.
• Supabase and similar infrastructure providers: for managed authentication, database, storage, and backend operations.
• OpenAI (optional): when you intentionally use AI chat, narration, journaling, coaching, or similar AI features, the prompts and conversation content required for that feature are sent to OpenAI to generate the requested output.
• Other users and the public: profile details, posts, comments, listings, project updates, and similar content you choose to publish may be visible to other users or the public depending on the feature and your settings.
• Authorities, advisers, and counterparties: when reasonably necessary to comply with law, respond to legal process, protect rights or safety, investigate fraud or abuse, collect amounts owed, or handle a merger, financing, acquisition, or sale of assets.

5. Legal bases for processing

If you are in the EEA, UK, or another jurisdiction that requires a legal basis, we generally process personal data because: it is necessary to perform our contract with you; you consented to the processing; we have legitimate interests in operating, securing, and improving the Services; or we must comply with legal obligations. Where we rely on consent, you may withdraw it, but that will not affect processing already performed.

6. Your privacy rights

Depending on where you live, you may have the right to request access, correction, deletion, portability, or a copy of your personal information; object to or restrict certain processing; withdraw consent; or appeal a denial of your request. You may also have the right to opt out of sale or sharing, but we do not sell personal information or share it for cross-context behavioral advertising.

To exercise privacy rights, email support@unscroller.com or use the contact methods listed on unscroller.com/support/. We may need to verify your identity before acting on your request. If the law in your region gives you the right to use an authorized agent, you may do so subject to verification requirements.

7. Retention and deletion

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide the Services, maintain security, resolve disputes, enforce our Terms, satisfy tax or accounting obligations, respond to legal requests, and keep limited backup or audit records.

Retention periods vary by category. For example, we generally keep account and profile data while your account is active; billing and transaction records for as long as needed for accounting, tax, fraud, and dispute handling; moderation and safety records for as long as needed to investigate abuse and protect users; and logs or analytics for as long as reasonably needed for diagnostics, security, and product analysis.

You can delete your account in the Unscroller app at Settings → Account Management → Delete Account. If you cannot access the app, use unscroller.com/support/delete-account/ or email support@unscroller.com. When account deletion completes, we delete or deidentify account data linked to your profile unless we need to retain limited information for security, fraud prevention, legal compliance, claims handling, chargebacks, backup restoration, or other purposes allowed by law. Apple, Google, and Stripe may keep their own billing and transaction records under their legal and operational requirements.

Family Child Mode creates a restricted authentication account and Family membership record, but no cloud content record for the child’s journals, to-dos, habits, or goals. Locally created content is removed by deleting the app or clearing its local data. A parent can revoke the associated child seat from the parent’s Family settings.

8. Security and international transfers

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No security measure is perfect, and we cannot guarantee absolute security.

We may process information in the United States and other countries where we or our service providers operate. Where required by law, we use appropriate safeguards for international transfers.

9. Children

Unscroller is for people age 13 and older. Standard Unscroller accounts are for people who are at least 16 years old or the applicable minimum age in their region. A parent or legal guardian with an eligible Family subscription may instead activate Family Child Mode only for a child age 13–15. Children under 13 may not use Unscroller, and under-13 enrollment is unavailable. See our Age Suitability page for a plain-language overview.

For a Family child account, we process the invited email address, password authentication records managed by Supabase Auth, the broad 13–15 account tier, Family membership and consent status, invitation status, policy version, and related timestamps. We do not ask for the child’s exact birth date, name, username, or public profile. These records do not contain the child’s journal entries, to-dos, habits, goals, usage history, location rules, or Screen Time information.

Saved journals, to-dos, habits, goals, and wellness-generation history in Family Child Mode stay encrypted on the child’s device. They are not synchronized to Unscroller’s cloud, included in account backup, or transferred into a standard account. When the child intentionally starts a generated wellness session, the prompt and settings needed for that request are sent to our generation provider and the result is returned to the app. Deleting and reinstalling the app, changing devices, or clearing local app data means starting fresh. When a child becomes eligible for a standard account, local child content is not uploaded automatically.

Family Child Mode keeps Unscroller's feedless social-provider browser and selected wellness-generation tools available. It disables community and other user-generated-content feeds, profiles, search, friends, follows, messages, comments, reactions, uploads, collaboration features, public sharing, AI Coach and AI chat, purchases, analytics, attribution, experiments, crash uploads, push-token registration, and child telemetry. Child network requests may include authentication, Family-policy checks, feedless provider pages, blocker policy updates, and the selected wellness tools the child chooses to use. Parents may revoke a child seat at any time.

10. Changes to this policy

We may update this Privacy Policy as our products, legal requirements, or data practices evolve. The “Effective date” above reflects the latest version. If we make material changes, we may provide notice in the app, on the website, by email, or by another reasonable method.

11. Contact

Email support@unscroller.com for privacy questions, call (305) 980-1328, or write to the mailing address below.