Privacy Policy

1. Who we are

OutFulfilled Growth Partner LLC d/b/a Unscroller (“Unscroller,” “we,” “our,” or “us”) provides digital wellness, focus, creator-productivity, community, and subscription services. This Privacy Policy explains how we collect, use, disclose, retain, and delete personal information when you use the Unscroller mobile app, desktop app, websites, APIs, browser experiences, community surfaces, AI features, and related support services (together, the “Services”).

2. Data we collect

3. How we use data

• Create and secure your account, including Sign in with Apple, Google sign-in, and email-based account access.
• Deliver app features such as focus sessions, schedules, content guards, progress tracking, recovery plans, community surfaces, creator collaboration tools, subscriptions, and support workflows.
• Operate community, messaging, reporting, blocking, fraud detection, abuse review, and moderation systems to keep the Services safe and compliant.
• Send push notifications and respect the reminder, quiet-hour, and notification preferences you set.
• Measure onboarding, product usage, diagnostics, and feature reliability so we can improve the Services.
• Process optional AI prompts and conversations to generate the response or narration you requested.
• Handle support requests, feedback, refunds, chargebacks, legal claims, fraud prevention, abuse review, and compliance with law.
• Create aggregated or deidentified analytics that no longer reasonably identify you, which we may use for product improvement, safety analysis, and business operations.

4. How we share data

Unscroller is an independent service and is not affiliated with or endorsed by social platforms or content providers. We do not sell personal information. We share the minimum necessary data with:

• Apple: for Sign in with Apple, in-app purchases, subscription management, push infrastructure, and account-deletion token revocation where applicable.
• Google and Stripe: for sign-in, payment processing, subscription validation, billing operations, and customer support where those services are used.
• Supabase and similar infrastructure providers: for managed authentication, database, storage, and backend operations.
• OpenAI (optional): when you intentionally use AI chat, narration, journaling, coaching, or similar AI features, the prompts and conversation content required for that feature are sent to OpenAI to generate the requested output.
• Other users and the public: profile details, posts, comments, listings, project updates, and similar content you choose to publish may be visible to other users or the public depending on the feature and your settings.
• Authorities, advisers, and counterparties: when reasonably necessary to comply with law, respond to legal process, protect rights or safety, investigate fraud or abuse, collect amounts owed, or handle a merger, financing, acquisition, or sale of assets.

5. Legal bases for processing

If you are in the EEA, UK, or another jurisdiction that requires a legal basis, we generally process personal data because: it is necessary to perform our contract with you; you consented to the processing; we have legitimate interests in operating, securing, and improving the Services; or we must comply with legal obligations. Where we rely on consent, you may withdraw it, but that will not affect processing already performed.

6. Your privacy rights

Depending on where you live, you may have the right to request access, correction, deletion, portability, or a copy of your personal information; object to or restrict certain processing; withdraw consent; or appeal a denial of your request. You may also have the right to opt out of sale or sharing, but we do not sell personal information or share it for cross-context behavioral advertising.

To exercise privacy rights, email support@unscroller.com or use the contact methods listed on unscroller.com/support/. We may need to verify your identity before acting on your request. If the law in your region gives you the right to use an authorized agent, you may do so subject to verification requirements.

7. Retention and deletion

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide the Services, maintain security, resolve disputes, enforce our Terms, satisfy tax or accounting obligations, respond to legal requests, and keep limited backup or audit records.

Retention periods vary by category. For example, we generally keep account and profile data while your account is active; billing and transaction records for as long as needed for accounting, tax, fraud, and dispute handling; moderation and safety records for as long as needed to investigate abuse and protect users; and logs or analytics for as long as reasonably needed for diagnostics, security, and product analysis.

You can delete your account in the Unscroller app at Settings → Account Management → Delete Account. If you cannot access the app, use unscroller.com/support/delete-account/ or email support@unscroller.com. When account deletion completes, we delete or deidentify account data linked to your profile unless we need to retain limited information for security, fraud prevention, legal compliance, claims handling, chargebacks, backup restoration, or other purposes allowed by law. Apple, Google, and Stripe may keep their own billing and transaction records under their legal and operational requirements.

8. Security and international transfers

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No security measure is perfect, and we cannot guarantee absolute security.

We may process information in the United States and other countries where we or our service providers operate. Where required by law, we use appropriate safeguards for international transfers.

9. Children

Unscroller is designed for people who are at least 16 years old or the age of digital consent in their region, whichever is higher. We do not knowingly collect personal information from children below that threshold. If you believe a child has provided us personal information, contact us and we will investigate.

10. Changes to this policy

We may update this Privacy Policy as our products, legal requirements, or data practices evolve. The “Effective date” above reflects the latest version. If we make material changes, we may provide notice in the app, on the website, by email, or by another reasonable method.

11. Contact

Email support@unscroller.com for privacy questions, call (305) 980-1328, or write to the mailing address below.